Terms of Service
Welcome to AvocadoAtelier.
These Terms of Service govern your access to and use of the AvocadoAtelier website, including your browsing, purchasing, ordering, and interaction with our online store.
AvocadoAtelier specializes in plant-dyed ribbons, scarves, headbands, and other textile products inspired by nature and created through thoughtful, hands-on processes. We want your experience with our website and products to be clear, enjoyable, and reliable.
By accessing our website, browsing our products, placing an order, or otherwise using our services, you agree to be bound by these Terms of Service and any additional policies referenced on our website.
If you do not agree with these Terms of Service, please do not use our website or place an order through it.
1. About AvocadoAtelier
AvocadoAtelier offers products that are inspired by natural materials, botanical colors, handmade craftsmanship, and thoughtful textile design.
Our products may include:
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Plant-dyed ribbons
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Plant-dyed scarves
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Plant-dyed headbands
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Textile accessories
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Other nature-inspired handmade products
Because many of our products involve natural dyeing and hands-on processes, individual products may contain subtle variations in color, texture, pattern, and appearance.
These variations are an inherent part of botanical dyeing and handmade craftsmanship.
2. Acceptance of These Terms
By using our website, you confirm that you have read, understood, and agreed to these Terms of Service.
These terms apply to all visitors, customers, purchasers, and other users of the website.
Additional terms may apply to certain products, promotions, wholesale orders, custom orders, or special services.
If additional terms conflict with these Terms of Service, the specific terms applicable to that transaction may take precedence to the extent permitted by applicable law.
3. Eligibility
You must have the legal capacity to enter into a binding agreement under the laws applicable to you in order to place an order through our website.
If you are under the applicable age of majority, you should use our website only with the involvement and permission of a parent or legal guardian where required.
By placing an order, you represent that the information you provide is accurate and that you have the legal authority to complete the transaction.
4. Website Use
You agree to use the AvocadoAtelier website only for lawful purposes.
You must not use our website to:
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Violate applicable laws or regulations
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Commit fraud
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Attempt unauthorized access
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Interfere with website operations
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Introduce malicious software
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Collect information about other users without authorization
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Copy or misuse website content
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Impersonate another person or business
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Conduct unauthorized commercial activity
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Abuse promotions or discounts
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Interfere with another customer's shopping experience
We reserve the right to restrict or terminate access to our website if we reasonably believe that a user has violated these terms or engaged in harmful or unlawful activity.
5. Product Information
We make reasonable efforts to provide accurate product descriptions, photographs, measurements, materials, and other information.
However, because our products may be plant-dyed and handmade, certain characteristics may vary from one item to another.
Product photographs may also appear different depending on:
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Lighting conditions
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Photography equipment
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Display settings
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Monitor settings
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Mobile device screens
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Natural variations in dyeing
The actual product may therefore have subtle differences from the image displayed online.
These differences do not necessarily indicate that the product is defective or incorrectly described.
6. Natural Dye Variation
Plant dyeing is an organic and variable process.
The final color of a textile may depend on factors such as:
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Botanical material
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Fiber composition
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Dye concentration
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Water conditions
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Temperature
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Processing time
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Environmental conditions
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Preparation methods
Because of this, exact color reproduction cannot always be guaranteed.
By purchasing a plant-dyed product from AvocadoAtelier, you acknowledge and accept that natural color variation is part of the character of the product.
We believe these differences contribute to the individuality and beauty of handmade botanical textiles.
7. Product Availability
We make reasonable efforts to keep product availability information accurate.
However, products may occasionally become unavailable due to:
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Inventory changes
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Production limitations
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Material availability
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Unexpected demand
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Handmade production schedules
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Errors in website inventory information
If a product becomes unavailable after you place an order, we may contact you to discuss available options.
Depending on the circumstances, an unavailable item may be replaced, cancelled, or refunded.
8. Pricing
We make reasonable efforts to ensure that product prices displayed on our website are accurate.
Prices may change from time to time without prior notice.
A price change will generally not affect an order that has already been accepted and confirmed, except where required by applicable law or in cases involving obvious pricing errors.
We reserve the right to correct pricing errors.
If an obvious pricing error affects an order, we may contact you before fulfilling the order and provide the option to confirm the corrected price or cancel the affected order.
9. Orders
When you place an order through our website, you are making a request to purchase the selected products.
After receiving your order, we may send an order confirmation to the email address you provided.
An order confirmation indicates that we have received your order information. It does not necessarily guarantee that every item will ultimately be available.
We reserve the right to cancel or refuse an order in reasonable circumstances, including suspected fraud, product availability issues, pricing errors, shipping restrictions, or other legitimate operational concerns.
10. Customer Information
You are responsible for providing accurate and complete information when placing an order.
This may include:
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Full name
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Email address
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Shipping address
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Billing information
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Telephone number
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Payment information
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Other information required to process the order
If incorrect information causes a delivery failure, additional shipping charges or other consequences may apply.
Please review all information carefully before completing your purchase.
11. Payment
Payment must be successfully authorized before an order can be processed.
We may use third-party payment processors to securely process transactions.
Your payment may be subject to the terms and privacy practices of the payment provider you select.
If payment cannot be successfully processed, the order may be delayed or cancelled.
We do not guarantee that every payment method will always be available.
12. Shipping and Delivery
Shipping and delivery are governed by our Shipping & Delivery Policy.
Processing times may vary depending on product availability, order volume, seasonal demand, and the handmade nature of certain products.
Delivery times are generally estimates rather than guaranteed arrival dates.
Delays may occur because of weather, customs, carrier disruptions, holidays, incorrect addresses, transportation issues, or other circumstances outside our reasonable control.
For more information, customers should review the Shipping & Delivery Policy published on our website.
13. Returns and Refunds
Returns and refunds are governed by our Returns & Refunds Policy.
Eligible customers may be able to return certain unused products within the applicable return period.
Because plant-dyed products naturally vary in color and appearance, normal botanical variation is not necessarily considered a defect.
Custom, personalized, used, washed, altered, or damaged products may be subject to additional restrictions.
Customers should review the Returns & Refunds Policy before purchasing if they have questions about return eligibility.
14. Custom Orders
AvocadoAtelier may occasionally accept custom or special orders depending on production capacity.
Custom orders may involve specific colors, dimensions, quantities, materials, or other customer requirements.
Because custom products are created specifically for an individual customer, cancellation, return, exchange, or refund options may be limited once production has begun, except where required by applicable law or where a product is defective or materially incorrect.
Customers interested in custom work should contact us before placing an order.
Email: wholesale@avocadoatelier.com
15. Wholesale Orders
AvocadoAtelier welcomes wholesale inquiries from boutiques, retailers, designers, gift shops, and other businesses.
Wholesale orders may be subject to separate pricing, minimum quantities, production timelines, payment requirements, shipping arrangements, and other terms.
Businesses interested in wholesale cooperation should contact:
Wholesale terms may be confirmed separately depending on the specific order and business relationship.
16. Intellectual Property
All content appearing on the AvocadoAtelier website may be protected by applicable intellectual property laws.
This may include:
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Brand names
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Logos
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Product photographs
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Original images
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Written content
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Product descriptions
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Graphics
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Website design
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Page layouts
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Text
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Original artwork
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Other creative materials
Unless otherwise permitted, you may not copy, reproduce, modify, distribute, publish, sell, or commercially exploit our content without prior written permission.
Using our website does not transfer ownership of intellectual property to you.
17. Product Photography
Product photography is intended to provide a visual representation of our products.
Because of natural dye variation and differences between screens, photographs may not perfectly reproduce the exact color of an item.
We make reasonable efforts to photograph products accurately, but minor visual differences should be expected when purchasing naturally dyed textiles online.
18. User Content
If you voluntarily submit reviews, comments, photographs, testimonials, or other content to AvocadoAtelier, you are responsible for ensuring that you have the right to provide that content.
You should not submit content that:
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Violates another person's rights
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Contains unlawful material
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Contains malicious software
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Is intentionally misleading
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Infringes intellectual property rights
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Contains unauthorized personal information
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Is abusive or threatening
By submitting content, you grant AvocadoAtelier permission to use that content for legitimate business and promotional purposes where permitted by applicable law and subject to any applicable consent requirements.
19. Third-Party Services
Our website may use third-party services to support functions such as:
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Payment processing
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Shipping
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Analytics
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Website hosting
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Email communications
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Fraud prevention
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Marketing
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Customer service
Third-party services may operate under their own terms and policies.
AvocadoAtelier is not responsible for independent third-party websites or services beyond our reasonable control.
20. Links to Other Websites
Our website may contain links to websites operated by third parties.
These links may be provided for convenience or additional information.
Following an external link means that you are leaving the AvocadoAtelier website.
We do not control third-party websites and are not responsible for their content, policies, security, availability, or practices.
You should review the applicable terms and privacy policies of third-party websites before using them.
21. Website Availability
We aim to keep the AvocadoAtelier website available and functional, but we cannot guarantee uninterrupted access.
The website may occasionally be unavailable because of:
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Maintenance
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Updates
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Technical problems
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Hosting issues
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Security incidents
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Internet disruptions
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Third-party service interruptions
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Circumstances beyond our reasonable control
We reserve the right to modify, suspend, or discontinue portions of the website when reasonably necessary.
22. Disclaimer
To the extent permitted by applicable law, the AvocadoAtelier website and its content are provided on an "as available" basis.
We make reasonable efforts to provide accurate information, but we do not guarantee that every piece of website content will always be complete, current, or error-free.
Natural products and handmade textiles may have inherent variations that cannot be completely standardized.
Nothing in these Terms of Service is intended to exclude or limit rights that cannot legally be excluded or limited under applicable law.
23. Limitation of Liability
To the extent permitted by applicable law, AvocadoAtelier will not be responsible for indirect, incidental, special, consequential, or unforeseeable losses arising from the use of our website or products where such limitations are legally permitted.
Nothing in these Terms of Service limits liability where such limitation is prohibited by applicable law.
Consumers may have statutory rights that cannot be waived by contract.
24. Indemnification
To the extent permitted by applicable law, you agree to be responsible for losses, claims, liabilities, or reasonable expenses arising from your unlawful use of the website, violation of these Terms of Service, or infringement of another person's rights.
This provision does not apply to the extent that such responsibility cannot legally be imposed.
25. Privacy
Your use of the AvocadoAtelier website is also subject to our Privacy Policy.
The Privacy Policy explains how information may be collected, used, stored, and processed.
We encourage you to read the Privacy Policy carefully before using our website or providing personal information.
26. Changes to These Terms
We may update these Terms of Service from time to time.
Changes may be made to reflect:
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Business changes
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New products or services
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Changes in website functionality
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Changes in shipping or payment arrangements
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Changes in applicable laws
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Updates to our business practices
The latest version of these Terms will be published on our website.
Your continued use of the website after updated terms are posted may constitute acceptance of the revised terms to the extent permitted by applicable law.
27. Severability
If any provision of these Terms of Service is determined to be invalid, unlawful, or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
The invalid provision may be modified or interpreted to the minimum extent necessary to make it enforceable while preserving its intended purpose where legally possible.
28. Entire Agreement
These Terms of Service, together with applicable policies and specific terms presented during checkout or for particular products or services, constitute the agreement governing your use of the website to the extent permitted by applicable law.
They replace prior understandings concerning the same subject matter where legally appropriate.
29. Contact Information
If you have questions about these Terms of Service, our products, orders, wholesale opportunities, or website practices, please contact us.
AvocadoAtelier
Email: wholesale@avocadoatelier.com
For questions concerning a specific order, please include your order number whenever possible.
Providing accurate information will help us respond more efficiently.
30. Our Philosophy
AvocadoAtelier was created around an appreciation for natural materials, plant-based color, craftsmanship, and the beauty of variation.
Our products are not designed to imitate the perfect uniformity of mass production.
Instead, we embrace the small differences that emerge when natural materials and human hands become part of the creative process.
We hope that our customers appreciate these qualities as much as we do.
A plant-dyed ribbon may carry a subtle variation in tone. A scarf may reveal a gentle difference in color across its surface. A headband may have a distinctive character that makes it feel slightly different from another piece.
These qualities are part of what makes handmade work meaningful.
When you purchase from AvocadoAtelier, you are not simply purchasing an accessory.
You are choosing a product shaped by natural materials, thoughtful processes, patience, and craftsmanship.
We are grateful for your trust and support.
Thank you for visiting AvocadoAtelier, for appreciating plant-dyed textiles, and for supporting thoughtful handmade craftsmanship.
AvocadoAtelier
Inspired by Nature. Created by Hand. Made with Care.
Email: wholesale@avocadoatelier.com